FAQs
Do you supply just trade customers?
We supply both residential and commercial customers, we also manufacture for both residential and trade.
How do I cancel or change my order?
Please send an email to work@ironoxide.co.uk as this is the workshop and they can react to changes or cancelations.
Can I open an Account?
Yes if you are trade or a commercial customer, we are also offering pay later with Klarna for residential clients.
How do I contact customer support?
Please contact 0121-451 3335 design@ironoxide.co.uk
Do you Manufacture for other lighting companies?
Yes, but do not disclose who we manufacture for.
What is your return policy?
Please see link https://ironoxide.co.uk/policies/refund-policyWhere is your retail shop?
OUR RETAIL OUTLET Iron Oxide Design Limited 1473-1475 Pershore Road Birmingham B30 2JL Tel: 0121 451 3335